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How to cancell xbox game pass9/22/2023 Inactive memberships: Microsoft will also contact existing customers who haven’t used their memberships for a long time but are still paying.Refunds: Microsoft will contact existing customers on recurring 12-month contracts and give them the option to end their contract and claim a pro-rata refund.Better upfront information: Microsoft will provide more transparent, upfront information to help customers understand their Xbox membership-making clear, for example, that the subscription will auto-renew unless the customer turns off auto-renewal when the subscription will auto-renew how much it will cost and how the customer can receive a refund after an accidental renewal.Except as required by law, codes are nonrefundable. Existing Gold, Game Pass for Console/PC members will be converted to Ultimate using a conversion ratio conversions are final. ![]() Check your game to see if Xbox Live Gold is required. If a game is removed from catalog, purchased in-game content requires separate game purchase. Terms: Games in catalog, features and service will vary over time, by region/platform, and may be retired. Cloud gaming in supported regions requires compatible device, games and controller. Windows 10 requires latest OS updates excludes S Mode and ARM. Requires: Download(s), system apps, significant storage, broadband (fees may apply), and Microsoft account (/msa). Play on: Xbox Series X|S, Xbox One, Windows 10, & (in select regions) on Android (cloud gaming). Includes Xbox Game Pass (for Console/PC) and Xbox Live Gold. ![]() ![]() Unless you cancel, you will be charged the then-current regular membership rate when the promotional period ends. Valid for new Xbox Game Pass Ultimate members only.
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